Privacy and Cookies Policy

Effective Date: Jan 1st 2025
Last Updated: Feb 1st 2025

1. Introduction
Welcome to DowntownVancouver.com (“we,” “our,” “us”). Your privacy is important to us. This Privacy and Cookies Policy explains how we collect, use, disclose, and protect your personal information when you use our website (the “Site”). By accessing or using DowntownVancouver.com, you agree to this policy.

2. Information We Collect
We collect the following types of information:

  • Personal Information: When you create an account, submit a business listing, or contact us, we may collect your name, email address, phone number, business details, and payment information (for paid listings).
  • Usage Data: We collect non-personally identifiable information about your interactions with our Site, including IP address, browser type, referring URL, pages visited, and time spent on our Site.
  • Cookies and Tracking Technologies: We use cookies, Google Analytics, and Google Search Console to analyze website traffic and improve user experience.

3. How We Use Your Information
We use the information we collect for the following purposes:

  • To provide and improve our directory services.
  • To facilitate the creation and management of business listings.
  • To communicate with you about your listings, account, or customer service inquiries.
  • To analyze website traffic and trends using Google Analytics and Google Search Console.
  • To display personalized advertisements using Google AdSense and Google Ads.
  • To comply with legal obligations and enforce our Terms of Service.

4. Sharing and Disclosure of Information
We do not sell or rent your personal information. However, we may share your information in the following cases:

  • Service Providers: We may share information with third-party vendors who assist us in operating our Site, including payment processors and analytics providers.
  • Legal Compliance: We may disclose information if required by law or in response to legal requests.
  • Advertising Partners: We use Google AdSense and Google Ads to serve relevant advertisements, which may involve sharing non-personally identifiable information with advertising partners.

5. Cookies and Tracking Technologies
Our Site uses cookies to improve your experience and provide analytics. You can manage or disable cookies through your browser settings. We use the following types of cookies:

  • Essential Cookies: Required for the operation of the Site.
  • Analytical Cookies: Help us understand how users interact with the Site using Google Analytics.
  • Advertising Cookies: Used by Google AdSense and Google Ads to serve relevant ads based on your browsing behavior.

To opt out of Google Analytics tracking, visit Google Analytics Opt-Out. You can also manage Google Ads settings at Google Ad Settings.

6. Data Security
We implement industry-standard security measures to protect your personal information. However, no data transmission over the Internet can be guaranteed to be completely secure. Use our Site at your own risk.

7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any personal data.

8. Your Rights and Choices
If you are a resident of British Columbia, you have the right to:

  • Request access to your personal information.
  • Request corrections to your personal data.
  • Opt out of marketing communications.
  • Delete your account and associated data, subject to legal and contractual obligations.

To exercise these rights, please contact us at contact@downtownvancouver.com

9. Children’s Privacy
Our Site is not intended for children under 13. We do not knowingly collect personal data from children. If we learn that a child has provided personal information, we will delete it.

10. Changes to This Policy
We may update this Privacy and Cookies Policy from time to time. Any changes will be posted on this page with the “Last Updated” date.

11. Contact Us
If you have any questions about this Privacy and Cookies Policy, you can contact us at:

DowntownVancouver.com
736 Granville Street, Vancouver BC Canada
Email: contact@downtownvancouver.com
Phone: 604-842-9810